Legal
Privacy policy
Last updated: 15 September 2026. This policy explains what we collect, why we collect it, and the choices you have.
Who we are
Supportz Mobility Services Limited (RC No. 8571348) is a registered company in Port Harcourt, Rivers State, Nigeria. For privacy questions, email smszlimited@gmail.com or call +234 811 756 3137.
The data we collect
We collect only what we need to respond to you and to run membership.
- Full name
- Phone or WhatsApp number
- Email address, if you choose to give one
- The service you are asking about
- The message you send us
- Occupation and valid ID details, if you register as a member
We do not ask for bank PINs, one-time passwords, or card CVV codes through this website. Do not send those details in the form or by chat.
Why we use it
- To reply to enquiries and membership requests
- To create and manage a member record
- To provide Fuel Advance, Vehicle Repair, Thrift, and Soft Loan services
- To keep records required by law
- To improve the website, only if you allow analytics cookies
Legal basis
We handle personal data under the Nigeria Data Protection Act 2023 and the Nigeria Data Protection Regulation. We rely on your request for a service, our contract with members, our legitimate need to run the company, and consent where you allow optional cookies.
Who we share it with
We do not sell personal data. We share it only with people who need it to serve you, with service providers who host email or the website, or where the law requires it. Member data is not shared with third parties for marketing. Debt recovery, where lawful, is the only other disclosure described in our terms.
How long we keep it
Website enquiries are kept for up to 24 months unless we still need them for an active membership, a complaint, or a legal duty. Membership records are kept for as long as the membership lasts and for a reasonable period after it ends.
Your rights
You may ask to see the data we hold, correct it, delete it where the law allows, restrict how we use it, or object to optional processing. You may also complain to the Nigeria Data Protection Commission. To make a request, use the contact details above.
Cookies and analytics
Necessary cookies keep the site secure. Analytics cookies load only after you choose “Allow analytics cookies”. Details are in our cookies policy.
Children
Membership and this website are for people aged 18 and above.
Changes
If we update this policy in a way that affects your rights, we will post the new version here and, for members, send a notice on WhatsApp.